Acceptable Usage Polic (AUP)
Web Hosting and E-mail Acceptable Use Policy
InterAdvantage provides World Wide Web page hosting and e-mail services on the Internet. InterAdvantage has certain legal and ethical responsibilities regarding the use of its computer network and equipment involved in these services.
InterAdvantage's general policy is to act as a neutral provider of access to the global Internet. InterAdvantage has specific ethical concerns regarding the use of its computers detailed below. InterAdvantage reserves the right to suspend or cancel a customer's access to any or all services provided by InterAdvantage when InterAdvantage decides that the account has been inappropriately used.
InterAdvantage will strongly react to any use or attempted use of an Internet account or computer without the owner's authorization. Such attempts include "social engineering" (tricking other people into releasing their passwords), password cracking, security hole scanning etc.
Any unauthorized use of accounts or computers by a InterAdvantage customer, whether or not the attacked account or computer belongs to InterAdvantage, will result in action against the attacker. Possible actions include warnings, account suspension or cancellation, and civil or criminal legal action, according to the seriousness of the attack.
It is the customer's responsibility to maintain a current backup of their website. InterAdvantage maintains backups for disaster recover of the operating system only.
Commercial advertisements with e-mail
InterAdvantage customers are prohibited from sending unsolicited commercial advertisements in e-mail. Sending unsolicited commercial advertisements via e-mail will likely result in account suspension or cancellation.
Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate posting may result in account suspension or cancellation. See the newsgroup or mailing list's charter for whether advertising is allowed or not. "Spamming," or sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such.
Sending a message, especially an advertisement, to more than five recipients, is by itself spamming unless the individuals have specifically requested to be added to a mailing list on that topic. E-mail is a person-to-person medium, not a broadcast medium.
Abuse of Traffic and Storage
InterAdvantage customers are privileged to be offered high traffic and storage limits for their web sites. The intention of InterAdvantage is to provide a large space to serve web documents, not an offsite storage area for electronic files. All web pages (html) must be 'linked' with all files (.gif, .jpeg, .exe, etc.) stored on InterAdvantage's server. Web sites that are found to contain no html documents or a number of unlinked files are subject to warning, suspension or cancellation at the discretion of InterAdvantage management.
E-Mail Storage
It is the responsibility of the Customer to permanently store, save or retain any email messages that are desirable to save and keep. The size of your incoming email temporary storage at InterAdvantage is very liberal but not unlimited in size. Most Customers will never exceed the limits under normal use. However, excessively large temporary email boxes create a Resource Usage problem and violate our AUP. To avoid this, Customers may not use InterAdvantage's email servers for permanent or long-term storage. Customer Support at InterAdvantage will assist you in configuring your email client NOT to store messages on InterAdvantage's servers; instead to store those message locally on your computer. Please call Customer Support at 414-858-9335 for more information. Messages that are older then 90 days may be removed from the server during routine maintinance.
InterAdvantage will not host music, video, or software archive sites that violate any copyright laws in any file format. Any sites that are found to contain this content will be warned, suspended or canceled at the discretion of InterAdvantage management.
Cancellation
InterAdvantage reserves the right to cancel service at any time. All fees paid in advance of cancellation will be pro-rated and paid by InterAdvantage if InterAdvantage institutes its right of cancellation. If cancellation is caused by customers violation of these policies, then no refund is due.
Customers can cancel service any time and be refunded any amount exceeding the pre-payment of the current month. Due to security concerns, all account cancellations must be done in writing via US mail or fax with a valid signature of the primary contact of the account, account name, and reason for cancellation. Payment will be made by company check within 15 days of receipt of cancellation or credit card return. The account will be canceled at the end of the current billing period, unless a date of cancellation is specified.
Lawful Purpose
InterAdvantage reserves the right to refuse service to anyone. Customers may only use InterAdvantage's server for lawful purpose. Transmission of any material in violation of any Federal, State or Local regulation is prohibited. This includes, but is not limited to copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. InterAdvantage expressly forbids anyone from using InterAdvantage's servers for the propagation, distribution, housing, processing, storing, or otherwise handling in any way lewd, obscene, or pornographic material, or any other material which we deem to be objectionable, including, but not limited to, pornography, satanic materials, and any and all materials of an adult nature. The designation of any materials as such described above is left entirely to the discretion of InterAdvantage management.
InterAdvantage's services are intended for the end user only. Customers cannot sublease, subhost, or give away control of any portion of InterAdvantage's resources unless specific contractual arrangements are in place. Doing so could result in immediate account cancellation. InterAdvantage offers a resale program.
Indemnification
Customer agrees that it shall defend, indemnify, save and hold InterAdvantage harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against InterAdvantage, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless InterAdvantage against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with InterAdvantage's server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from InterAdvantage's server.
Disclaimer
InterAdvantage will not be responsible for any damages your business may suffer. InterAdvantage makes no warranties of any kind, expressed or implied for services we provide. InterAdvantage disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by InterAdvantage and its employees. InterAdvantage reserves the right to revise its policies at any time.
